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Return Policy

Customized Toppers

All toppers that have been cut, colored, styled, or otherwise customized are non-returnable.

Non-Customized Toppers

Non-customized toppers may be returned or you may choose a different topper when the following requirements are met:

  • Contact Studio T Salon at Info@Studiotsalon.com within 2 business days of delivery to let us know you would like to return your topper or choose a different piece.
  • The topper must be shipped back within 2 business days of delivery.
  • The topper must be in its original condition. It cannot be cut, colored, washed, heat styled, worn, or otherwise altered.
  • All returned toppers are inspected upon arrival.
  • A 20% restocking cost applies to returns. This does not apply when choosing a different topper.

Studio T Salon reserves the right to determine whether a returned topper meets the requirements of this policy. Pieces that do not meet these requirements will be sent back to the client.

Shipping Damage

Please inspect your topper immediately upon delivery. If your package or topper arrives damaged, contact Studio T Salon at Info@Studiotsalon.com right away and include photos of the topper, packaging, shipping box, and shipping label.

Please keep the topper and all original packaging while the shipping issue is being reviewed. Studio T Salon will provide next steps based on the shipping carrier’s requirements.